IT Support

We believe that unlimited support should mean exactly that, which is why you’ll be able to call on us as much as you like. Not only will you enjoy the peace of mind that 24/7 monitoring and security provides, but we’re also Woodland Hills-based so you’ll never have to listen to looping on-hold music or explain your technical issues to an overseas call center.

To find out more about how our team of consultants can help you achieve your business goals, contact us today.

 

 

 

We offer a comprehensive range of IT support solutions, including:

 

Connectivity

A generic term for connecting devices to each other in order to transfer data back and forth. It often refers to network connections, which embraces bridges, routers, switches and gateways as well as backbone

 

Virtualization

In computing,virtualizationrefers to the act of creating a virtual (rather than actual) version of something, including virtual computer hardware platforms, storage devices, and computer network resources.

 

 

Server support

Server or systems administration maintain the computer networking system in an office environment by tracking server activity, performing upgrades of software, maintaining computer hardware, addressing questions about technical problems, and improving efficiency by evaluating system network functions.

 

Hosted services

A hosted service provider (xSP) is a business that delivers a combination of traditional IT functions such as infrastructure, applications (software as a service), security, monitoring, storage, web development, website hosting and email, over the Internet or other wide area networks (WAN).

 

Troubleshooting

Troubleshooting is the process of identifying, planning and resolving a problem, error or fault within a software or computer system. It enables the repair and restoration of a computer or software when it becomes faulty, unresponsive or acts in an abnormal way.

 

Office relocations

Office relocations in the modern technological age involve much more than they did in the past. You’re not just moving your furniture — you’re moving an entire IT infrastructure and network configuration; and you’re trying to do so with as little downtime as possible. With this daunting task, it can be easy to overlook things, giving yourself more of a headache when you eventually move to your new location, and possibly causing more downtime than you were hoping for.

To ease the stress, your business needs a systematic approach to moving your IT infrastructure, and that’s what we offer.

 

Backup & recovery

Backup and recovery refers to the process of backing up data in case of a loss and setting up systems that allow that data recovery due to data loss. Backing up data requires copying and archiving computer data, so that it is accessible in case of data deletion or corruption. Data from an earlier time may only be recovered if it has been backed up.

Data backup is a form of disaster recovery and should be part of any disaster recovery plan.

 

Hardware and software

The various examples of hardware devices in the computer are output devices like printer, monitor, input devices like keyboard, mouse.Hardware also includes internal components like motherboard, RAM, CPU and secondary storage devices like CD, DVD, hard disk, etc.

Computer software, often called as software, is a set of instructions and its associated documentations that tells a computer what to do or how to perform a task. Software includes all different software programs on a computer, such as applications and the operating system.

 

Windows & Mac support

Preventing problems is a critical component of any fully functioning technical system. However, the ideal PC and Mac support team also offers customized services to enhance your current level of functionality.

 


 

We’ll install and integrate top-notch cybersecurity software to your network so nothing gets through. Contact us today